A point-of-sale (POS) system is a computerized replacement for a cash
register. This system has the ability to record and process customer
orders, process credit and debit card swipes, and manage inventory.
Generally, a POS system has a personal computer as its core which is
provided with specialized I/O devices and application specific
programs. At the POS, merchants calculate the amount of purchase by
the customers and prepare invoices. It is the point where customers
make payments for the goods they have purchased. After the payment is
completed, customers are issued printed receipts of the transaction.
A wide variety of tools such as cash registers, barcode scanners, and
electronic card readers are used by retailers to process POS
transactions. The POS market requires long lasting keyboard
solutions, which occupy minimum space and go beyond traditional PC
keyboards. POS keyboards are specialized to meet the requirements of
POS systems. To maximize functionality, these keyboards have
specialized buttons, programmable keys, embedded credit card swipe
readers, smart card readers, MICR check readers, biometric
(fingerprint scanner) security, and other devices. Various design
considerations such as the features to integrate, keyboard
reliability, key top design, key programming, and ergonomics are
considered while designing POS keyboards. Space is at a premium in
POS environment, and this mandates POS keyboards to be compact in
size. To allow easy recognition of visual features, these keyboards
are customized with color keycaps, which reduces transaction time and
helps in training new employees. The keyboards are ruggedized
according to the requirements of the retail environment.
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The advancements in technology have resulted in the growth in demand
for POS terminal solutions. Increasing adoption of credit and debit
cards in transactions is further fueling the demand for POS
terminals, which is in turn driving the POS keyboard market. The ease
of use and high return on investment associated with POS terminals
has increased their demand across various industries such as retail,
distribution, healthcare, and hospitality. The global retail sector
has witnessed significant growth in the past few years. POS terminals
enable faster bill processing, maintaining customer database,
inventory management, and managing loyalty program of retail stores.
These features have led to the widespread adoption of POS terminals
in the retail sector and has significantly contributed to the growth
of the POS keyboard market. The increasing adoption of these
terminals in warehouse management is further expected to drive the
POS keyboard market. However, data security concerns and probability
of card data breaches pose significant challenges in the growth of
this market.
The POS keyboard market can be categorized on the basis of keyboard
type and geography. Based on keyboard type, the market can be further
categorized into QWERTY and matrix types. Based on geography, the
market can be segmented into North America, Latin America, Europe,
Asia Pacific, and Middle East & Africa (MEA). North America is a
major market for POS keyboards due the significant growth of retail
stores and quick service restaurants. Similarly, Europe is witnessing
high adoption of POS keyboards due to technological advancements,
growth in the retail sector and significant investments in healthcare
segment.
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The major players in the POS keyboards market include Cherry, Active
Key GmbH & Co. KG, Access Ltd., Fentek Industries, Inc., Unitech
Electronics Co., Ltd., and BlueStar
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