Smart and connected office is a technologically integrated office
whereby all the working processes in an organization are made simpler
and flexible by extensive use of network based devices. Such
integration enables the employees in performing their office tasks
efficiently and enables the organizations in generating revenues by
coordinating the various functions and reducing the power consumption
by implementing eco-friendly processes. Over the traditional office
systems, smart and connected office concepts effectively address data
security issues, delays in performing various tasks and forgery.
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On the basis of building types, smart and connected office market is
segmented into new buildings and retrofit buildings. On the basis of
solution type, the smart and connected offices is segmented into
smart HVAC control systems, fire and safety control systems, audio
and video conferencing systems, energy management systems, security
and access control systems, smart lighting systems and others. Smart
HVAC control systems include smart thermostats, pumps and fans,
actuators, dampers, heating and cooling coils, control valves and
sensors. The fire and safety control systems include fire security,
emergency response systems and others. The audio and video
conferencing systems include touch screens and keypads, multimedia
room controllers, home theatre systems and audio and volume controls.
The energy management systems include smart meters and smart
appliances. The security and access control systems include card
based systems, biometric systems, surveillance cameras and intrusion
alarm systems. The smart lighting systems comprises transmitters,
receivers, dimming and switching actuators, controllable breakers,
relays and occupancy sensors. On the basis of communication
protocols, the smart and connected office market is segmented into
Modbus, KNX/EIB, LonWorks (local operating network), Zigbee, BACnet,
Nema and DALI (Digital Addressable Lighting Interface).
Increasing work-on-the-go culture and Bring your Own Device (BYOD) is
one of the major factors that are fuelling the growth of smart and
connected offices market. Now-a-days business enterprises are
promoting the use of mobile devices so as to permit employees in
carrying out various tasks such as accessing emails and managing
official documents while on the move. This enhances employee
satisfaction rate and increases productivity. The smart and connected
offices concept is able to integrate such devices and provides
real-time data for faster decision making. Stiff competition among
the companies to adopt high innovation concepts is another factor
contributing the growth of smart and connected offices market. To be
competitively ahead, many companies are adopting the concept of smart
and connected offices to respond to the needs of employees and keep a
track of them. The proliferation of the internet economy with
increasing bandwidths has further contributed to the smart offices
concept by integrating smart phones and tablets for efficiently
carrying out different tasks.
However, one of the major restraints affecting the growth of smart
and connected offices concept is the security risks that are
associated with hand-held devices. There is a high possibility of
unauthorized access where the users enter without abiding by the
company policies and procedures. Another restraint is that such
concepts are associated with huge financial investments. When
business organizations invest in such technologies, they expect a
considerable amount of returns. In some cases the returns are not
fully realized due to the unwillingness of the employees to adapt to
such systems. Since smart offices are a long term investment, smaller
business organizations are reluctant to initiate such investments.
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To increase revenues and cater to the increasing demand of smart
offices, the major players in this market are further penetrating the
market by expanding their business operations. For instance, Crestron
Electronics, Inc., one of the major players in this market, recently
opened their regional office in Dubai. The other players in the
market include United Technologies Corporation, Siemens AG, Johnson
Controls, Inc. and Honeywell International Inc.
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