Mobile
Business Process Management (BPM) provides access to
business processes from in real time. It delivers enriched experience
to the enterprises and helps them to improve business responsiveness,
processing times and increase worker productivity. It enhances
corporate performance by optimizing and managing company's business
processes. It is a process that offer services similar to total
quality management and backed by technology support.
Furthermore, it
allows customers, business partners, and staffs to interact more
proficiently and productively. It supports organizations to carry out
business processes through mobile devices, therefore improving the
total execution time and also operational performance. Furthermore,
it assists in dealing with some issues such as absence of
transparency and redundancy in systems processes and provides
flexibility in processes. A huge number of organizations use this
solutions to make better decisions, automate operations, and exploit
opportunities. Some mobile business process management application
offer location-based services to dynamically adapt a business process
based on the current environment.
The factors
favorable to growth of the market includes increasing adoption of
technologies such as Internet of Things (IoT), cloud computing, and
big data & analytics , backed by the growing need for businesses
quickness, efficiency in compliance control, and cost competence..
Mobile business process management market growth is anticipated to be
hindered on account of misconception about mobile business process
management solutions among end users.
Mobile business
process management market witnesses immense growth opportunities from
Mobile Technologies. Furthermore, the organizations are expected to
invest in effective techniques to enable workflow automation by
software and increase their revenue.
The mobile business
process management market is segmented by service, solution,
deployment model and end-user. On the basis of service, market is
segmented as maintenance & support, integration & design,
consulting, and others. Based on solution, market is segmented as
automation, content & document management, integration,
monitoring & optimization, process modeling & design, and
others. On the basis of deployment model, market is segmented into
public, private and hybrid. Furthermore, by end-user segment, the
market is divided into industrial, banking financial services and
insurance (BFSI), government & defense, IT & telecom,
consumer good & retail, manufacturing, automotive, healthcare,
transportation & logistics, and others. Banking financial
services and insurance (BFSI) sector is adopting these solutions
owing to growth in e-banking service. Moreover, these solutions are
increasingly being adopted by manufacturing, and IT & telecom
sectors to optimize their process management potential.
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The North America
region is expected to be major market for these solutions as most of
the organizations in the region are shifting to digital business and
becoming more customer centric. Major markets for mobile business
process management in the region include countries such as the U.S.
and Canada. Moreover, organizations in the APAC region are exploring
the potential of mobile business process management which is expected
to drive adoption of these solution.
Some of the leading
players dominating mobile business process management market are
International Business Machines Corporation (IBM), Oracle
Corporation, Appian Corporation, Pegasystems Inc., EMC Corporation,
Hyland Software, Inc., TIBCO Software Inc., Software AG, OpenText
Corporation and Fujitsu.
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