Web
conferencing or webinar is a type of RTC (real-time
communications). In web conferencing several computer users with
Internet connection can see similar screen in their Web browsers. It
is a service that permits conferencing events to be shared with the
remote locations. Web conferencing can also be referred as online
workshops interactive conferences. This service uses Internet
technologies, mainly on TCP/IP connections. Web conferencing allows
multicast communications and real-time communications
(point-to-point) from one sender to multiple receivers. It provides
data streams of voice, text-based messages, and video chat to be
shared across dispersed locations. This service permits users to
execute seminars and business meetings, presentations, demonstrations
among others. It also offer direct customer support and provide
online education.
Web conferencing
offers efficient way to demonstrate products online, present
information and collaborate with customers. In a web conference,
every participant with their own computer is connected to other user
by means of the internet. It is the most advanced technique employed
by organizations to reach their customers at flexible times at the
same time providing digital work place and saving travel cost. The
most efficient web conferencing solutions need high-speed Internet
connections at user sites. Some of the popular web conferencing
services comprise features such as full-motion video, voice over IP
(VoIP) and texting.
Web conferencing
offers several advantages to businesses in different ways. It reduces
geographic barriers for business teams who work on specific business
processes. Web conferencing cut expenses by reducing cost for several
activities. Web conferencing has become preferred method over
travelling and other traditional communication methods due to
worldwide economic trends. Web conferencing eases training activities
for employees in different locations. Enterprises can benefit from
engaging with external constituents such as customers and business
partners to build relationships using web conferencing tools.
With the
improvements in web cameras, information technology and the internet,
communicating by means of web has become effective and efficient.
This has lead to renowned interest in web conferencing communication
over the past couple of years. Web conferencing mainly driven by
wider deployments and larger base of service users. There is an
accelerated adoption pace of web conferencing services as it offers
potential cost savings and productivity enhancements. Requirement for
flexible work styles, rapid pace of technology change and ongoing
workplace transformation are further supporting the web conferencing
market growth.
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The ideal web
conferencing software must have threaded discussions within
conferences, host tools and speed, filter and search tools for
readers, separate conferences for broad subject groups and access
control among others. Different web conferencing services providers
provide service on a nominal monthly subscription. WebEx MEetMe Now,
Citrix GO To Meeting, Microsoft Office Live meeting, Acrobat Connect
Professional and IBM Sametime are some of the leading web
conferencing software.
Some of the Key
Participants in this industry include PowWow365, Adobe
Connect, Calliflower, Cisco WebEx, Elluminate, GoToWebinar, Epiphan
Systems, ACT Conferencing, Genesys Meeting Center, IBM Sametime, eXo
Platform with Weemo, VeriShow, InterCall, BigBlueButton, Mikogo,
Oracle Beehive, Netviewer, RHUB Communications Inc., Skype, Starlight
Networks StarLive, OmNovia Technologies, TeamViewer, VenueGen,
TimeBridge and Voxeet among others.
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